Privacy and Security Policy
Privacy and Security Policy
All services provided by our store are owned and operated by SWANCOUTURE LTD., a company registered in the United Kingdom.
Our company may collect personal data for various purposes. Below, we outline how and in what manner personal data is collected, and how it is protected.
Personal Information Collection
Personal information (such as name, surname, company information, phone number, address, or email addresses) related to members is collected by our store through the completion of various forms or surveys.
Our company may send campaign information, updates on new products, and promotional offers to customers and members. Members have the option to choose whether or not to receive such information when they first register and can change this choice later through their account settings or by clicking the unsubscribe link in received notifications.
Personal information provided by members electronically through the registration process or via email will not be disclosed to third parties beyond the purposes and scope defined in our User Agreement.
To identify system issues and address any disputes or problems related to the services provided, our company records and uses members' IP addresses. These IP addresses may also be used for general identification of users and for gathering demographic information.
Our company may use the information for direct marketing purposes either by itself or through its partners, beyond the scope of the User Agreement. Personal information may also be used to contact users when necessary. Information provided by users or obtained through our store may be used by our company and its partners for statistical evaluations, database creation, and market research without revealing the identity of the users.
Our company commits to keeping confidential information private and taking all necessary precautions to prevent any unauthorized disclosure, use, or access by third parties.
Credit Card Security
Our company prioritizes the security of credit card holders making purchases through our websites. Credit card information is not stored on our system in any way.
When entering a transaction, there are two things to ensure the security of the site: one is the presence of a key or lock symbol at the bottom of your browser, which indicates that the site is secure and that all your information is encrypted. This information is only used for transactions as per your instructions. During the payment process, credit card information is encrypted using the 128-bit SSL protocol and sent to the relevant bank for verification. If the card is approved, the purchase proceeds. Since no information regarding the card is visible or stored on our side, third parties cannot access it under any circumstances.
For the safety of transactions, financial and address/phone information provided by first-time customers is verified before the order is processed or delivered. If necessary, we may contact the customer or the relevant bank for verification.
All personal information you provide during the registration process is only accessible and modifiable by you. As long as you keep your login credentials secure, others cannot access or modify your information.
Mail Order Credit Card Information Security
Credit card information sent via mail-order to us will be kept confidential according to our privacy policy. This information will be retained for 60 days to address potential disputes with the bank regarding credit card charges, and it will be destroyed afterward.
Third-Party Websites and Applications
Our store may provide links to third-party websites. We do not take responsibility for the privacy practices or content of these linked sites. The principles outlined in this Privacy Policy apply only to our store and do not cover third-party websites.
Exceptions
In limited cases, our company may disclose user information to third parties outside of the provisions of this Privacy Policy. These cases are as follows:
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To comply with legal obligations and regulations issued by authorized legal authorities in the United Kingdom.
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To fulfill and enforce the terms of the User Agreement and other agreements with our users.
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If required by competent administrative and judicial authorities for the conduct of an investigation or inquiry in the United Kingdom.
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When it is necessary to protect the rights or safety of users.
Email Security
When contacting our customer service via email regarding an order, never include your credit card number or password. Emails can be seen by third parties, and we cannot guarantee the security of any information transmitted by email.
Browser Cookies
Our company may use technical communication files (Cookies) to collect information about the users visiting our website and how they use it. These small text files are sent from the website to the user's browser for storage and make it easier to use the site.
Cookies help gather statistical information about the site’s visitors, including how many people visit, the purpose of their visit, how many times they visit, and how long they stay. The cookie is not designed to gather personal information from your email or any other data. Most browsers are set to accept cookies by default, but users can change their browser settings to block cookies or receive a notification when one is sent.
Modifications to the Privacy Policy
Our company may update this Privacy Policy by publishing changes on the website or sending notifications via email. Changes will take effect on the date they are published.
For any questions or suggestions regarding our Privacy Policy, please email us at info@privemia.com.
Company Information
Company Name: SWANCOUTURE LTD.
Email: info@privemia.com